Collection: FAQS

Order Processing

Once your order has been successfully placed and payment has been confirmed, our team will begin processing your order. This typically takes 1-2 business days. During this time, we verify the availability of the supplement, prepare it for shipment, and perform quality checks to ensure your satisfaction.

Shipping Methods:

To provide you with reliable and efficient shipping options, we partner with trusted shipping carriers. The specific shipping method for your supplement order will be determined based on factors such as package weight, destination, and shipping speed. We offer a variety of shipping options, including standard ground shipping, expedited shipping, and international shipping, allowing you to choose the option that best suits your needs.

Estimated Delivery Time:

The estimated delivery time varies depending on the shipping method selected and the destination of the package. For domestic orders within the contiguous United States, standard ground shipping typically takes 3-7 business days from the date of shipment. Expedited shipping options are available for faster delivery, usually within 1-3 business days. Please note that delivery times may vary for international orders due to customs processing and other factors.

Tracking Information:

Once your supplement order has been shipped, we will provide you with a tracking number. This allows you to track the progress of your package from our warehouse to the delivery address. You can enter the tracking number on our website or the shipping carrier's website to view the latest updates on the package's location and estimated delivery date.

Shipping Notifications:

We understand the importance of keeping you informed throughout the shipping process. As your supplement order progresses, you will receive email notifications notifying you when your order has been processed, when it has been shipped, and when it is out for delivery. These notifications will include any relevant tracking information and estimated delivery dates.

Shipping Costs:

Shipping costs are calculated based on various factors, including the destination. The exact shipping cost for your supplement order will be calculated and displayed during the checkout process, allowing you to review and confirm the shipping charges before finalizing your purchase.